Data deletion instructions

You can ask O Technologies to delete the data Oasistech Connect holds about you at any time. Choose the option that fits you.

Option 1: Remove Oasistech from Facebook (automatic)

Use this if you connected a WhatsApp number to Oasistech Connect with your Facebook account.

1. On Facebook, open Settings & privacy → Settings.
2. Open Business integrations (or Apps and websites).
3. Find Oasistech and select Remove.
4. Confirm that you also want your data deleted.

Meta then notifies us automatically. We immediately delete the WhatsApp connection you created, its access token, and the messages, contacts, templates and webhook records stored through it. Facebook shows you a confirmation code and a link where you can check the status.

Option 2: Email us

Email info@oasistech.co.tz from the address you use to log in, with the subject "Data deletion request". Include your business name and the WhatsApp number concerned. We will confirm your identity, delete your account and all data held for it within 30 days, and confirm by email.

Option 3: You received WhatsApp messages from a business that uses Oasistech Connect

That business controls your conversation. Please ask it directly to delete your data. You can also email us with your phone number and the business's name, and we will pass your request to the business and help it carry it out. You can block the business inside WhatsApp at any time.

What we may keep

After deletion we keep only a confirmation code and a one-way hash of your Facebook user ID, as proof that the deletion happened, plus any records the law requires us to keep (for example invoices). Messages you exchanged on WhatsApp also remain in the WhatsApp apps of the people you messaged; we cannot delete those.

Check a deletion request

If you have a confirmation code, open the status link Facebook gave you, or visit https://connect.oasistech.co.tz/data-deletion/status/<your code>.